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Find a champion that wins you š°š° clients
It's hard.
I tweeted this earlier:
Whatās the biggest problem you face getting high ticket clients?
ā Jordan M (@DevMolone)
8:15 PM ā¢ Jun 26, 2024
It got some great responses. I want to explore these a bit deeper. I am going to write an article on each response (itās rising, what have I done).
The aim of this is to equip you with the commentors insights, as well as my own thoughts on securing high ticket deals. Letās start withā¦
Paul Xue (500K agency)
finding internal champions
ā Paul Xue (@pxue)
9:05 PM ā¢ Jun 26, 2024
It was 10PM UK time, so obviously I completely missed Paulās point:
As in, champions in the clients business? Is that a problem because of lack of accountability / subject matter expertise on their side - or something else?
ā Jordan M (@DevMolone)
9:09 PM ā¢ Jun 26, 2024
But the real value is his reply:
The higher ticket client you try to sell the more you need someone on the inside to champion for your case.
ā Paul Xue (@pxue)
9:10 PM ā¢ Jun 26, 2024
Letās break it down:
What is a Champion?
Someone who supports and āchampionsā your cause. It could be a friend in a B2B FinTech, or your dog.
When do you need one?
In the context of accessing high ticket B2B:
You are in the darkness a.k.a you have no idea where or how to start, and you donāt think you know anyone in the industry). Commonly known as the valley of DESPAIR
*Gulp*
Pre-pitch:
Extremely useful to have someone on the inside - or an existing consultancy partner of your prospect - vouch for you. Donāt believe about āfair and equitableā. Ppl that like you WILL talk you up to a prospect if they have a good relationship
During pitch:
I was on an RFP once (buyer side) and the consultants that we worked with were on every single call, including the workshops with vendors. The point above remains.
Post-pitch:
To keep you updated on the situation āfrom the insideā
Who is a champion?
Consultants
Friends
Colleagues
Former colleagues / bosses
Advisors
Industry Contacts
Where & How do I get one?
especially since u have 0 contacts. or do u?..
Your brain is a funny thing. It remembers what it wants (think of that random ice cream you ate 4 years ago) but canāt recall details from an hour ago. It is a wonderful, faulty, messy treasure trove of hidden gems. You just need to give it a lilā kick.
Grab a pen and paper (or just C&P the below) and list out contacts from your past across:
Former colleagues / bosses / education
Industry peers [literally just copy & paste this list and type against each one. it takes 5 minutes]
Competitors
Former employers
Corporate alumni networks
Mentors
Consultants youāve worked with
University alumni
Professors
Former classmates
Business Partners
Previous clients and customers
Vendors and supplier
Friends and Family
Friends with industry connections
Family members in relevant fields
Customer Base
Live customers coming to the end of their project (thatās gone well)
Clients who have provided testimonials / referred you stuff before
The answer already resides within the confines of your brain.
- Random 30 year old from the U.K.
OK. What now? Msg them using 1 of the below..
Value First Approach
If semi-okish rapport (i.e. you havenāt spoken to them in a year, and you said hello in the hallway) reach out with value first DMs. This could be:
A short Loom video saying āhi, I know X company experienced this pain (cos u worked there), hereās how Iām working to solve itā or some shi-
Or just do the above in an email / LinkedIn DM
Genuinely just asking how the company is doing
A little on your biz, and youād love feedback in exchange or a free trial or the whole thing free
The goal is to get a call with them and see if the convo naturally heads towards a gr8 time to ask for a referral
Str8 in 4 the kill. Iām doing it 4 a thrill.
If you have a high rapport relationship, just go straight in
Talk about what youāre doing (ask them how they are doing too lol)
Say youāre looking for honest feedback, and any referrals to companies in the niche youāre targeting. Even as a warm intro. A toe in the water. Thatās fine.
If you can, talk about it on a call.
If you DO get an intro via email (congratz btw), make sure to respond and cc your buddy thanking them, and then send a few bullets to the dream customer (do not overwhelm them).
Example:
Firstly, thank you [buddy] for the connection. Much appreciated.
Hey [name]
Good to meet you. Was speaking with [buddy] last week about [insert topic relevant to pain] and he mentioned thatās something your company is [experiencing / trying to achieve].
Would love to share some insights on how to solve [pain]. Hereās 1 tip:
Insert small, valuable, actionable tip
Happy to chat through some of my other insights. Let me know if youād like to.
Cheers,
[Your name]
(only do this if your buddy has briefed you before and given the go-ahead. bonus points for finding out a pressing need they havenāt solved, that YOU can solve. check with your buddy on if itās all good to mention or run the email by them before. they donāt want to look stupid)
Why do I need a champion again???
You donāt have to. But the chances of competing against established big dogs and pally pally i-scratch-ur-back-u-scratch-my-back relationships will crush your spirit. Look close to home to avoid this.
Oh, and also - human emotions and endorsements build confidence. Do you respond to the 57 spam emails from random ppl, or even better - the āI can make you $30k MRR - what do you say???ā crowd?
ā¦
thought so.
This was 1 out (depends on how many replies I get lol). Stay tuned for more which will beā¦
TheCustomer/DomainGuy himself. ;)
Finding them at their moment of extreme need for my service
I found a few people who would have been perfect partners if I had known they were looking 3 months earlier
ā Harrison Dimon (@TheCustomerGuy)
8:35 PM ā¢ Jun 26, 2024
Bye!
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